Manager – IT

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1. IT Operations & Reporting

Ensure timely submission of IT reports to KDAS and KDC

Maintain accuracy and consistency in reporting metrics

Track IT performance, issues, and resolutions

2. IT Infrastructure Management

Support KDID operations with reliable IT infrastructure

Ensure high availability of systems, networks, and hardware

Monitor infrastructure performance and implement improvements

3. Branch IT Support

Provide timely IT support to branches for smooth operations

Troubleshoot hardware, software, and network issues

Ensure minimal downtime and quick issue resolution

4. Cost Optimization

Drive initiatives for minimization of IT infrastructure costs

Optimize broadband and connectivity expenses

Evaluate vendors and solutions for cost-efficiency

Strong knowledge of IT infrastructure (networking, hardware, systems)

Experience in IT operations & support management

Problem-solving and troubleshooting skills

Vendor management and cost optimization expertise

Good communication and coordination abilities